Our Customers Testimonials

Below are what our customers say about us.
Contact us if you wish to book a trip or excursion

Fjell Brass Tour to the UK. Nicola, We had a fantastic trip and Rocky was an absolute star! Great driver and a really nice guy, the Band loved him. Thank you so much for your help and assistance. I 'll be in touch again in the future. Kind regards

Cheltenham steam train trip Hello Jenson people, I just want to let you know how much we enjoyed our trip with you to the Cheltenham rail experience You driver, Paul, was excellent throughout the day. He arrived on time, was very well dressed, and was attentive to all our needs during day making sure we all got on and off the train at the right time. In fact he didn't put a foot wrong! He even stopped the rain for us to get on and off the coach, which by the way, was very clean and comfortable. Well done Jensons, We look forward to travelling with you again in the future. Regards,
The Morgans

Gwyn/Nicola Gwyn / Nicola I wasn't able to go on the theatre trip with the dancers last Wednesday ,on Friday I was with some of them that were on the trip, they were talking about how professional and caring the driver was and how he went out of his way to look after them,I'm sure you might have had some feedback already ,its always nice to hear a good news story and to know how much people appreciate I have to say Nicola you too are always so caring and above all else a safe competent driver . You might think it's odd for me to email you but it's lovely when people say nice things and I thought you might like to know. Best wishes

Dear sir Ref Concert Trowbridge Wiltshire with ref to the above trip, I would like to take this opportunity of thanking you for all the service given on the trip & for all the previous away concerts for which we have received the same service Many Kindest Regards your faithfully
Treasurer Gwent Police Choir

Dear Sir/ Madam I wanted to express my thanks for the outstanding service we received yesterday during our trip to Wembley Arena by your company. From commencing the journey, to drop off in the evening, we could not have asked or a more kind, polite, professional driver, Paul was brilliant!!!!! The coach was so comfortable and clean, it made a long day much easier to cope with. Please can you extend my thanks to the driver from myself and my colleagues, we were very impressed. We are really looking forward to travelling with Jenson again and will not hesitate to recommend your service. Kindest regards
Victoria English

Good Morning, The driver who took the staff and students to Llanelli on Wednesday must be thanked, the first thing everyone commented on was how pleasant and accommodating he was, please pass on our thanks.

Stephanie Smith Catering Technician/Technegydd Arlwyo Coleg Gwent

Hi Nicola please give our driver Lee a big thank you for getting us to St David's hall ok. The centre of Cardiff was gridlocked, i've never seen so many cars jammed there. Luckily Lee managed to find a way round & got us there for minutes to spare ---what a star!!! one coach load didn't get into the concert until the interval. thanks again from 16 very happy
Cwmbran theatregoers

Hi there Gwyn and Niks, Just want to say a huge THANKYOU to you and staff for the lovely trip last Monday. Residents also want to thank ‘Paul’ the driver who they said was superb, and they are also very apologetic for holding the bus up when 2 of my lot ….got lost !!! Will be booking more in the weeks to come, but thankyou again, Regards
Norm Norma Andrews - Scheme Manager Waterside Court

Fw: Choir trip. Crew Barthomley Sir, Reference our trip to the Crew Barthomley hotel, and the wedding held nearby on the 10th August, the committee wish to express their thanks and appreciation to your company for the excellent arrangements you made. The coach was very comfortable which made the journey pleasant enough and the driver, Mac, was very courteous, co-operative and helpful at all times. In all, it was a very good trip for us and we thank you for the service you provided.
M.T.Price, Secretary City of Newport Male Choir.

Hi Nicola and family, I would like to Thank you for all your help throughout the last season, you and all the people in your Company have been very helpful. I have a little break now not much of one I am all ready making Fixtures for August pre season ,hopefully we can use your company in the forthcoming season. Best Regards
Mike Preedy - Abergavenny Rugby Club

Hi Nicola, On behalf of the choir I would like to send our heartfelt thanks to you and your company for the excellent service you provided to the choir and our German visitors during their recent visit. Your coaches were always on time, the drivers were very smart in apperance, very helpfull and cheerfull in everything they did and always obliging in their duty's.It is a credit to you and the company that this happened and I would not hesitate to recomend your company to any future client. I shall certainly use your company if needed in the future. Once again many thanks from the Gleemen
Dave Roberts - Organiser.

Hi Nicola, Sorry it's taken me ages to email but I just wanted to say a massive thank you for our transport that we had for our trip to Millfield! The driver was absolutely fantastic and we will definitely be booking with you again :) Kind regards

Dear Nicola With reference to the hire of one of your coaches for a trip to Birminhams last Saturday (Nov 24th) I feel I have to write in recognition of your driver Dai. He was a very careful driver, helpful and cheerful, promt and very sociable which in turn made the trip to Birmingham very enjoyble for everyone, depite the dreadful weather You can be assured we will use the company again for future trips. Yours Faithfully
J. Hobbs (Mrs).

Dear Nicola Thank you very much indeed for your generous contribution to the programme (Help for Heros), and wonderful raffle prizes relating to the event. The concert was a huge success reaching the total amount raised of £1,028. The amount will I'm sure be used by the charity to enhance the lives of our wonderful heros.

Hi Nicola, Our group have recently returned from a 5 day trip to Llandudno. The weather was fair for November and everyone enjoyed themselves. The Hotel (The Kensington was excellent which included the Food and Entertainment) and the icing on the cake was having Niel our Driver with us. Nothing was too much trouble for him, and he helped to make our trip very successful. We are looking forward to him taking us to Torquay for the New Year. Many thank,
Phil, A.B.C. Residents Assoc.

Dear sir/Madam On behalf of Tredegar Opheus Male Voice Choir I would like you to pass on our thanks to your drivers Mac Stewart, who contributed immensely to the enjoyment of all the choiristers and guests who came to Plymouth last weekend. They were courteous, polite and extremely helpful. They ensured that everyone had a pleasant time and we hope that they will be able to accompany us again next year. Yours faithfully
Alan James

To the Directors, Jenson Travel. I am writing to compliment you on the excellent coach service you provided for our excursion to Bletchley Park yesterday. Your driver, Paul, was first class, giving us not a moment of concern. He was very obliging and friendly in the way that he engaged with our group. In short, he was a good ambassador for your company. Having extended an invitation for him to join our group tour, I hope that he felt involved and enjoyed the experience as much as the rest of us did. Thank you again
. Geoffrey Williams p.p. The Rotary Club of Usk

Hi Nicola, We all had such a great time travelling up and back to Blackpool, Dave was such a help too he did get a medal for putting up with us. Here is the pic you wanted hope you like them. thanks again
Ggwyn and Ol x

Hi Nicola, PONTYPOOL OVER 50'S FORUM As Chairman & Secretary of the Pontypool Forum we would like to express our thanks to all your drivers for the kind and considerate way they are with the passengers, particularly the disabled, helping with seat belts and helping in and out of coaches.
Mrs G Gibbs

Hi Nicola, On behalf of Thornhill Tenants & Residents Association I want to thank two of your drivers who did our trip to Folly Farm on July 22nd. Mac and Neil they communicated very well throughout the day which made it much easier for me as organiser. We use your company on a regular basis which works well for us, and we have always had good service.
Jan Smith, (Social Secretary) Abersychan School

Nicola Thank you so much for all your help & patience this last year

Dear Nicola Ref: Trip to street on 28th july Thank you for providing the coach for our trip to street on saturday The day went very well with good weather & very little traffic to hold us up All on the trip enjoyed themselves & appreciated how helpful Stuart was in making it a success, Please thank him on our behalf. Your's faithfully
Kay Touhig

Hi! Nicola RE: return trip to Bangor University leaving Pontypool Active Living Centre on Tuesday 24th July and returning Thursday 26th July.

Hello, I would like to thank you for your excellent service last week whilst taking myself and a few Torfaen young people up to north Wales Kind regards
Rhiannon Bennett, Curriculum and Community Development Officer, Torfaen Youth Service

Hi! Nicola Lovely trip yesterday, driver very good and very helpful. Pass on our appreciation.
iris newitt, Blaenavon over 50's forum

WHY I USE JENSON TRAVEL AS MY CHOSEN COACH COMPANY Three years ago I started running a pensioners club, and decided to run day-trips to the sea-side etc. I had never organised coach outings before, and was very aware of the vulnerability of some members in the club. I dont know why? But Jenson Travel came to mind. Nichola one of the owners of the company, gave me all the help I needed then, and still does now. Three years later we are still having very successful trips.
There are times when my members just cant make up their minds where they want to go, but Nichola or Dia, her partner and also a driver comes up with suggestions. A Mystery trip To Glastonbury and Clarks village suggested by Nichola everyone thoroughly enjoyed it. Nichola was the driver so a very safe and comfortable journey. This month Dia was in the drivers seat, we went to Carmarthen Market, and then had a comfort stop at The Tin Works and Waterfalls. On our way home, Dia knowing most of the people on board came from Blaenavon and the surrounding area took us all up over the mountain. Everyone thoroughly enjoyed it, some not having seen their birthplace for years
WHY SHOULD YOU CHOOSE JENSON TRAVEL? 1. Comfortable Coaches 2. Reasonable prices 3. So aware of peoples needs 4. Drivers are polite and always willing to please I chose Jenson Travel and I am glad I did
Woodland Road OAP club Cwmbran

Hi Nicola Everything went great today, lovely driver (david) !!
Gwyneth Gibbs, Pontypool over 50's forum

Fantastic Mystery Trip yesterday, Thank you, Could you Please Book me in for the Trip to Porthcawl on Monday 27th of August If there's room, Thank you so much,
N Thomas. Blaenavon

Hi Nicola Just wanted to say a big thank you for the trip to The Hall at Abbey Cwm Hir back in November 2011. The delay in thanking you is because I have only recently caught up with the ladies who went on the trip. I understand everything went well and the service you provided was excellent. I was not on the coach as I was away in Australia and I understand from my members that it was a great day out. I can thoroughly recommend lunch at The Lake Restaurant in Llandrindod Wells if you are ever planning a coachtrip that way yourselves. Once again thanks for everything, hope to do business with you again
Mrs Billie Ann Williams

Hi Nicola Can you thank Dai for looking after us so well again yesterday. Everyone had a great day and enjoyed the trip back home via the scenic route. Hope you all managed to get to your night out and you had fun. Many thanks as always for your excellent service.
Delyn Hunt

.To Nicola & all the jenson drivers Your thoughtfulness knows to end. And there is no end to how grateful we are. Thank you for all your time & effort driving us to all our games See you next season
Ebbw vale-Addicts xx

Hi Nicola Just wanted to say a big thank you for the trip to The Hall at Abbey Cwm Hir back in November 2011. The delay in thanking you is because I have only recently caught up with the ladies who went on the trip. I understand everything went well and the service you provided was excellent. I was not on the coach as I was away in Australia and I understand from my members that it was a great day out. I can thoroughly recommend lunch at The Lake Restaurant in Llandrindod Wells if you are ever planning a coachtrip that way yourselves. Once again thanks for everything, hope to do business with you again
Mrs Billie Ann Williams

RE: Coach to Worcester Market on 3rd DECEMBER for the attn of nicola Perfect. As always tip top service from Jensons Cheers
Beverley Evans - PA to the Director of Fairlake

Dear Sir/Madam, One of your drivers - Neil - took our musical theatre students to an event in London earlier this week. On behalf of the students, and the staff here that took the trip, I would like to thank Neil personally for being such a brilliant part of our experience. He was friendly, professional and obviously experienced with the difficult job of driving through London during busy times. The students wanted to say 'thank you' for his support in coming in to watch them while they were performing too. I cannot recommend Neil and your company enough to other organisations booking group trips, and would hope that he would be willing to drive us again in the future! Once again than you,
James Quarterman (on behalf of Coleg Gwent Musical Theatre Department, Crosskeys Campus)

Trosnant Dance Club Pontypool To Jenson Travel Co Oct 6th 2011 On behalf of all members of the Trosnant Dance Club I wish to convey our thanks to your company, and in particular your driver David, for your part in our enjoyable holiday at Llandudno recently. The coach was comfortable & very well driven by David who we found to be helpful & friendly. I hope that we will have the pleasure of hiring vehicles again from you in the future. yours truly
Don Calway Chairman

Dear Mr Jenson Ref: coach hire Monday 08 august Caerleon to Longhope Glos can i thank you very much for providing the transport for Caerleon W I trip to Harts Barn Craft Centre today. Would you kindly pass on our most sincere thanks to our driver Neil. Besides being a very careful & steady driver, he was also very helpful. Again our most grateful thanks & I will certainly call you again if I arrange another trip. Yours Sincerely
Barbara Samuel Social Secretary Caerleon W I

Hello Nicola Can I thank you for the suggestion of visit to the Gloucester Quays for our Mystery trip. It went down very well with all the members who enjoyed their afternoon. Also will you convey our thanks to Dai for looking after us so well which is what all your drivers do Thanks as always
Delyn Hunt pontymoile christian mission

thank you for the efficient way that you transported the children to & from the life exhibition this year thank you once again
gareth hales (TREASURER FOR THE LIFE EXHIBITION) As a people business, we highly value and appreciate our customers opinions and feedback.

many thanks Nicola for sorting out our travelling problems on Tuesday! The day was a success & the driver David very patient & give us a smooth & comfortable ride. Best wishes from
Pontypool retired teachers

Hi Nikki your'e a star! Thanks for yesterday, they all thought you and mumere brill and very helpful. a fab time was had by all, and i'll be contacting you again soon for the next trip out take care love Norm
Gwent NHS Retirement Fellowship

Last Saturday we,the Gwent NHS Retirement Fellowship, used your company to take us to the Millennium Centre, Cardiff. May I thank you for an exellent service. Your driver was prompt,helpful and courtious and the coach comfortable. Thank you
Delyn Hunt Llanyrafon girls AFC

Hi Nicola Just like to say thanks you for your service both drivers were great I have passed your details on to our U14s boys, they came to Cardiff with us and would like a quote to go to the Football pitch at the bottom of Malpas/M4 Next week as they have a Cup Final and would like to go in style J

Pontypool Park Bowling Club Dear Nick & Gwyn our club wishes to thank you & your staff for the way you have treated us again this year, it is not a great reward for you a letter from us, but for us knowing that you have a company that is reliable has its own rewards. Again our thanks & best wishes for continued successes in the future, yours faithfully
Viv Parker - Hon General Secretary

Gwent Dolphins Disabled Swimming Club To whom it may concern I would like to take this opportunity of thanking you for providing such a service for our swimming club. I am looking forward to using your wonderful service again in the not too distant future. Yours faithfully
Mrs Jill Wadley - Ssecretary

Mr Russsell Davies Nantyglo Rugby Club Dear Ncola Please find a copy of our fixture list for the coming season. Looking forward to the use of your excellent service for another season. You can mention my name & the clubs name if anyone is looking for a reference at any time Thanks again
Russell Davies

To all at Jenson Travel Thanks for everything throughout the summer holidays, your help & support is greatly appreciated. Thanks again
Craig (playscheme supervisor) X

Mrs M Flage Newport South Wales Just a short note to say thank you for a lovely day at Weymouth, thanks to a very pleasant driver, & a lovely comfortable coach, all the ladies say 'thanks' Yours sincerely
Mary Flage

To Our Driver Thank you for your help & safe driving on our trip to West Midlands Safari Park
From Beavers , Cubs, Scouts, Leaders & Helpers at 6th Newport Scout Group

To all at Jenson Buses Thank you for all your help last Saturday for my sons wedding, Your staff were helpful thoughtful & prompt people like yourselves help make these days even more special. Many thanks to you all
From Humphreys & Griffiths families

Dear Nicola Thank you for taking the guides to Longleat last Saturday , We all had a wicked time & you made the whole trip so much more fun Thanks again
Love Sarah & the rest of Sebas Guides xxxxx

To everyone at Jenson's.... Thank you to you all-Nicky & Gwyn for the hire of your coaches, Dai for being a brilliant driver who everybody loves & anyone else involved Always a pleasure to book with you, we know the coaches will be prompt & clean and a pleasure to travel on
From all the residents, their friends, & Norma From Waterside Court Cwmbran

Tredegar Orpheus Male Voice Choir Dear Sirs Just to let you know my thanks on behalf of the choir & guests for the excellent service provided & the help & courtesy of both drivers during our visit to Yorkshire Yours sincerely
Keith Davies

Alun Window Usk, Mon Dear Nicola I am writing to thank you for providing the transport to & from Blackpool. Dai, your driver was brilliant! he was courtesy, helpful & an excellent driver providing a smooth journey. Please pass on my thanks to Dai. Thanks again Yours sincerely
Alun Window

Trefoild Guild Swansea trip We had a good day. good coach & the driver (David) was excellent & very helpful
Irene Mathews - Chairman Cwmbran Trefoil Guild

Pontypool Retired Men's Society Just a quick note to thank you for making a great trip to the Hook Norton Brewery on Tuesday, your driver Dai arrived in plenty of time & in fact we were able to get away early. Nothing was to much trouble for him, we look forward to our next trip with your firm to Gloucester Docks. Many thanks
Keith Heare - General Secretary

Dear Nicola Thank you again for providing the coach for our trip to street on Saturday, all on the coach said they enjoyed the day as usual Stuart's help in making it a success was much appreciated Yours faithfully
Kay Touhig